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24/7 ITSM

Improve and maintain end user satisfaction, servicesand quality

Modernize ITSM with intuitive, fast-time-to-value, and intelligent solutions with SELISE

We help you manage the managerial aspects of IT businesses, including models for IT Planning, Support, Delivery, Security and Infrastructure, and other provisions for better customer service.

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What we can do for you

Selise Talent brings 10+ years of experience recruiting the best talents in tech from Bangladesh & Bhutan!

Infrastructure

Get the team member you need, as soon as you need them.

Service Desk

24/7 Support, Helpline, and Self-service Portals

Application Management

Development, QA, Support & Maintenance

Enhance service experience

Consolidate IT Services

Gain processes and services visibility

Provide mobile connectivity

Improve IT productivity

Achieve new customer insights

Managed IT Infrastructure & Service Consumption

We man your IT Service Desks and ensure IT service delivery functions to support your business tasks and workflows for processes, including incident, request, problem, change, service-level, knowledge, and configuration management.

Infrastructure

  • User Onboarding & Communication
  • Mail Account Setup & Configuration
  •  Active Directory Setup & Configuration
  •  Mail Server Setup & Configuration
  •  Network Setup & Configuration
  • Database & Database Cluster Setup & Configuration
  • Server Setup & Configuration
  • Application Setup & Configuration
  •  Other Peripheral Devices Setup & Configuration
  • DNS Management
  • Hardware Procurement And Setup
  • On Premise Data Center Management

Service

  • Support Wiki & User Guide Management
  • 24/7 Chat Helpline
  • 24/7 Call Hotline
  • Multilingual Support
  • Ticketing Portal
  • Direct Email & Application Ticketing System 
  • 1 Hour Response Time
  • 24/7 Bug Fixing Facilities
  • 24/7 Monitoring with Analytical Dashboard
  • Incident Management Reporting
  • Providing First-line Investigation and Problem Diagnosis
  • Escalating and Resolving Incidents and Service Requests
  • Third-party Application Management
  • Application License Management

Let's Grow together 

SELISE helps companies of all sizes meet their tech-demand at scale

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Our customer-first approach is geared to fuel fresh narratives about technology. We craft digital value to help customers worldwide rise above their competition.

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